The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site. Legal Notice TERMS AND CONDITIONS DORANO JEWELRY offers this site to you under the following conditions. By visiting and/or using this site in any way, such as browsing products or placing an order, you agree to these conditions. These terms and conditions may change with or without notice and are effective immediately upon being posted. DORANO JEWELRY reserves the right to cancel products or services to any customer for any reason at any time. The customer's sole remedy in such cases will be the full refund of any funds that we have collected in reference to the canceled products and/or services. DORANO JEWELRY is committed to providing current and accurate information on our web sites, email, and telephone communications. We do not, however, warrant that this information is always correct, accurate or complete. In rare circumstances, system and typographical errors may occur. We reserve the right to correct any and all errors when they do occur. We do not honor prices listed in error. If an order is placed with a lower product’s listed price than the actual price, we will advise the customer before shipping or cancel the order and notify the customer. Information that we communicate is not a contract, and should not be treated as such. The sole remedy of a customer acting on incorrect information is to request a cancellation of the order placed as a result of this incorrect information. If an order has been shipped, the customer agrees to return the product for full credit or pay the difference between the actual and charged prices. Please review our Return Policies. DORANO JEWELRY holds a dynamic and high volume inventory. The stock availability on our website is listed “as is” and is subject to change. If a product in an order is out of stock, we will advise the customer immediately with possible options. Products may appear on the DORANO JEWELRY website larger or smaller than their actual size. Given the variation in computer monitor settings, color and size may vary slightly when viewing product photography. In compliance with industry standards and FTC regulations, carat total weight may vary 0.05 carats from stated weight. DORANO JEWELRY retains the full unrestricted rights to all jewelry designs, whether custom or standard, and may choose to market or sell jewelry based on such designs. Product details and prices are subject to change without notice. All of our prices are final and non-negotiable. If you have any questions regarding our policy, please contact us at 1(626)-445-0005 Monday – Saturday 10:00A.M.- 6:00P.M. Pacific Time. All content on our site, including text, icons, graphics, logos, images and software is the property of DORANO JEWELRY or its affiliates and protected by United States and International copyright laws. Product names and images used on the site which are not the property of DORANO JEWELRY are for identification purposes only and may only be trademarks of their respective owners. While we make commercially accepted best efforts to maintain the security of customer transactions, our liability in cases of third party theft or misuse is limited to the funds, which we have already collected in reference to the customer's most recent order. The packaging of the product could be different from the one shown on the site. Please take into account that packaging can change periodically and is subject to change without notice.
IMPORTANT POLICY Please know your country`s import policy. The buyer is responsible for any import restrictions, prohibited import items, taxes, tarrifs, fees, duties, etc. Underage Use: If you are under 18 years of age and wish to purchase products, please have your parents or guardians do so. Any purchase or attempted purchase by someone under 18 years of age will be considered fraudulent, and we will not be held liable for any purchases made by said persons.
SECURITY All personal information is transmitted by using 128 bit Secure Socket Layer (SSL) protocol. Any personal information you provide is encrypted and stored in a protected server. DORANO JEWELRY will only use your credit card details in order to process your order. Your credit card details are not stored for future purchases. We never give out any information about our customers and their orders. In order to protect clients, a credit card ID number is requested. The card ID is a 3 or 4 digit security code that is printed on the back of your credit card (AMEX - front right hand side of the credit card). The card ID protects you from online fraud by verifying that you are in possession of the card you are attempting to use.
SHIPPING POLICY AND COSTS In order to ensure that our products reach you at optimal conditions, each order is shipped to you in order to comply with postal and other shipping regulations and standards. The average delivery time is between 5-7 days within the U.S., and 10-21 days outside of the U.S. On rare occasions, such as during holiday seasons, some orders may experience slight delay. Costs related to the shipping of any order will be calculated on an order-by-order basis, and will be presented to you prior to completing your purchase. We cannot ship to post office boxes, as our packages are insured and a signature will always be required for any package to be delivered. A physical address will be required to be provided on all orders.
RETURNS/ORDER CANCELLATION Should you need to cancel your order, you may do so within 24 hours. Once the 24 hour cancellation period has past, you may only be able to return the item in accordance with our return policy as indicated below. If you are not happy with your purchase for any reason, you may return it within 10 days of receiving your order. Simply send the product(s) back with a copy of the packing slip, and write instructions on what you would like to do. All items that are returned must be received by us in the same condition without any damage whatsoever and unused. The product must be returned unused and in the original condition you received it in, with all original tags attached, which have not been removed at any time and no signs of wear. Sorry, used products cannot be credited back (refunded) or exchanged for a new product. By wearing or using the product got the first time, our refund/exchange policy is void, unless a guarantee is noted on our website. The product is subject to a final inspection before your return is processed. Shipping costs and a 15% non-refundable credit card and handling charge are deducted from the credit amount in case of a refund. We are not responsible for shipping damages or lost packages; we recommend you ship using a tracking number. Allow 1-2 weeks for money return in case of a refund. To cancel or return your order, please contact us at firstname.lastname@example.org. You will be asked to provide your return authorization code, your name and shipping address.
Your order is usually shipped within 24 business hours after it is received. Most customers, depending on their location, receive their order within 5-7 business days after the product(s) has (have) been shipped out by DORANO JEWELRY INC,. Orders cancelled by the customer after the credit card has been processed will be charged a 5% fee to cover associated non-refundable merchant fees. Should a customer refuse a delivery as an attempt to cancel an order or decides to return an order that has been processed and shipped, the customer still assumes full refund liability and costs of 15% (this includes all applicable return freight charges, as well as restocking fees in addition to the merchant fees stated above). Please note that weekly specials, super sales, or any other type of temporary deep discounted item cannot be purchased at a further discounted rate for wholesale/bulk customers.
PAYMENT OPTIONS Please note we accept all major credit cards and Paypal as payment.
THIS SITE IS PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON IT. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK, BY YOUR OWN FREE WILL, AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY CONSEQUENCES ARISING FROM THIS USE. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE, ITS SERVERS, OR ITS ELECTRONIC COMMUNCATION ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IN NO EVENT SHALL DORANO JEWELRY, ITS DIRECTORS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE FOR DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.
You agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these and any dispute of any sort that might arise between you and us or our affiliates.